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FAQ

Should I use all 3 Balls?

If you have one of our packets that includes 3 different sized balls to use with your Oasis Mini, you only need to use one at a time. We don't recommend it, but you might get some funky results from using all 3. The smaller balls will provide slightl

Should I use more than 1 bag of sand with my Oasis Mini?

We may have included two bags of sand, or you might have purchased additional sand or glitter. Our standard white sand is a bright white sand, and the other pack is one of our various colors of glitter that can be purchased here. While there's no har

Is the Oasis Mini Battery Powered?

The Oasis Mini is not battery powered and comes with a standard power supply for the wall with a USB A to C cable.If you have a large power bank that has an output of 5V, you might be able to run the Oasis Mini on this by using the same provided USB

How Strong is the Glass on the Oasis Tables?

This is tricky to quantify in a useful way. The glass is as thick and sturdy as you would typically expect from a tabletop. It will have no trouble standing up to everyday items, and furry friends won't be able to remove it.

Return and Warranty Policy

For products purchased through this website, we offer 30-day returns from the date of delivery. The product must be in its original packaging, and you must have a valid purchase receipt. ANY PRODUCTS SUPPLIED BY A THIRD PARTY SOURCE WILL BE SUBJECT T

Where do you ship to?

There can be up to 48 hours of processing at our warehouse after the order is placed. Standard shipments can take between 7-14 business days if the product is in stock. Expedited shipping can take between 2-5 business days. If you have been waiting f