All articles

Permanent White Circling LED'sUpdated a month ago


Very rarely, the Oasis Mini can error in a way where the white LED's do not stop circling when it's first plugged in. This is often caused by a corrupted firmware, and we have 2 steps listed below for fixing this:

  1. We first recommend Manually Update your Firmware Via USB
  2. If the USB Update fails or your Oasis Mini's serial number starts with 2047, please update your Oasis Device by connecting to a cellular Hotspot
    Note: If possible, we recommend using 2 cellphones for this: one to connect to the Oasis device, and another acting as the hotspot


If you continue to have issues with your LED's spinning after a manual USB update and connecting via hotspot, please reach out to support with a screenshot of the error you are receiving.

Was this article helpful?
Yes
No