Permanent White Circling LED'sUpdated a month ago
Very rarely, the Oasis Mini can error in a way where the white LED's do not stop circling when it's first plugged in. This is often caused by a corrupted firmware, and we have 2 steps listed below for fixing this:
- We first recommend Manually Update your Firmware Via USB
- If the USB Update fails or your Oasis Mini's serial number starts with 2047, please update your Oasis Device by connecting to a cellular Hotspot
Note: If possible, we recommend using 2 cellphones for this: one to connect to the Oasis device, and another acting as the hotspot
If you continue to have issues with your LED's spinning after a manual USB update and connecting via hotspot, please reach out to support with a screenshot of the error you are receiving.