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Oasis FAQ

Should I use more than one ball?

If you have one of our packets that includes multiple balls to use with your Oasis Mini, you only need to use one at a time. We don't recommend it using multiple, but you might get some funky results from using all 3. Side note: The smaller balls wil

Should I use more than 1 bag of sand with my Oasis Mini?

We may have included two bags of sand, or you might have purchased additional sand or glitter. Our standard white sand is a bright white sand, and the other pack is one of our various colors of glitter that can be purchased here. While there's no har

Are Oasis Devices Battery Powered?

The Oasis Mini as well as the Oasis Tables are not battery powered. They all come with a standard power supply, and the Oasis Mini comes with a USB A to C cable.If you have a large power bank that has an output of 5V, you might be able to run the Oas

How Strong is the Glass on the Oasis Tables?

This is tricky to quantify in a useful way. The glass is as thick and sturdy as you would typically expect from a tabletop. It will have no trouble standing up to everyday items, and furry friends won't be able to remove it.

How to Remove a Previous Device

The old unit can be removed from your app by swiping left in the devices page. We have a short video on how this should look here

Can I edit device IDs in the app?

Currently, our app does not offer the option to rename or edit device names or location addresses. If you "thumbs up" this article (at the bottom), we'll know how many are looking for this feature.

How to Make the Sand Smooth and Even

We do not recommend using more than one bag at a time, but you're welcome to experiment. All done! You should have a thin covering of sand that's relatively even. A thin layer provides the best detail for designs, and the packet included with your Oa

How to Remove the Sand from Oasis Mini

In some cases, it may be necessary to remove the sand from Oasis Mini. This may be due to the need to transport or ship your Mini, repairs, or because you want to experiment with other types of Media. This technique is the easiest way we've found to